When you order food delivery, just remember, it's almost like credit. Based on how nice or nasty you treat your courier, you're also getting rated for the experience - and now it looks like with a disparity of available drivers, if the tip isn't large enough - your order may not even get picked up at all.
Earlier this week, I order sushi via food delivery and among the option percentage of tipping that the app gives you - I normally always choose 20%. But sushi is extremely cheap - meaning 20% of maybe a $15 order, may not be worth it. And just like that, my sushi took an hour and a half to get to me - and now I found out why.
I can completely understand for customers who DON'T tip at all, that's just inconsiderate - but drivers are admitting, with the distance, weather, traffic times - sometimes a small tip just isn't worth it.
I have never worked in the restaurant / hostess business - but I have done my time in retail and food, specifically Starbucks. I worked six years at a Target, while in college and had to cross train in every department - and what department was I always getting called to for backup help, you guessed it. The one place suburban moms forget that Iced Caramel Macchiatos aren't that serious, and outside of this establishment that pays me, you don't want these problems.
This video recently went viral after a woman demanded more than an $8 tip on one delivery. I don't know the total bill or how far she may have driven - but if you drive for DoorDash, Uber Eats, etc. - what should consumers take into account when choosing their tip? And is the "suggested" percentage tip that the app includes - sufficient?